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The report, The Availability Effect: Why trust, margin and loyalty start at the shelf edge, finds that convenience and reliability now outweigh price for a growing share of shoppers (one in three), de ... -
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With over 20 years of industry experience, Richard highlighted the unprecedented disruption facing retail brands today. From AI-assisted commerce technologies such as ChatGPT, Claude, and Perplexity, ... -
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US Market: A Post-Brexit Growth Engine Under Threat Since Brexit, the US has become a key growth market for UK non-food retailers, with exports rising faster than domestic sales and hitting £4.1 bil ...