DLLS Agenda

• The Disruption Matrix – What’s tearing through retail and are businesses ready to keep pace?
• The 3 Pillars of Adaptive Commerce – Building agility & resilience in a everchanging landscape
• Retailer Reality Check – What the data tells us about the disconnect between ambition & execution
• Mind the (Delivery) Gap – What do consumers want and what’s the missing piece to close the gap?

• Why multi-carrier strategy is now mission-critical and no longer just a ‘nice-to-have’?
• The challenges & opportunities for small & medium retailers (SMBs) looking to level the playing field
• How technology is transforming carrier management and enabling smarter, automated decisions
• The direct link between multi-carrier management capability and checkout conversion

• What’s driving investment in new distribution centres despite market volatility and operational pressures?
• Navigating constraints: Addressing labour shortages, rising costs, and limited space
• Practical, customer-agnostic insights into building resilient, future-ready operations

11:40-12:10     I      12:10-12:40     I      12:40-13:10

• How are fast-growing businesses leveraging emerging technologies to scale delivery operations without compromising on customer experience
• The challenges of rapid growth—tech integration, operational agility, and maintaining service excellence.
• How can businesses move beyond surface-level AI and equip teams with tools that drive real operational and customer value?

• Warehousing Reimagined: Adapting to new roles in a dynamic supply chain ecosystem
• Sustainability in Action: How the green economy is reshaping logistics and operations
• How is the evolving consumer landscape influencing supply chain strategies?
• What impact will Artificial Intelligence have on the future of warehousing and logistics?

• What are the UK's current competitive advantages in exports, and how can brands adapt as these advantages may diminish in the future?
• How will the implementation of tariff costs open up additional opportunities in new regions?
• How can companies ensure they aren’t passing additional shipping costs onto their consumers?

15:10-15:40      I      15:40-16:10      I      16:10-16:40